Mauritius Association for Customer & Employee Experience

MACE

Mauritius: The Experience Nation

Bringing together the people and organisations shaping Customer and Employee Experience in Mauritius.

Founding Membership complimentary until 31 December 2027

Why MACE

Experience is Mauritius' next frontier

Mauritius already knows how to create remarkable experiences. It is part of our hospitality, culture and international reputation. MACE wants to take that natural strength and make it intentional.

Unite CX & EX

Bring Customer Experience and Employee Experience into the same conversation, because one cannot thrive without the other.

Benchmark Progress

Measure where Mauritius stands through the Mauritius CX & EX Benchmark 2027 and track our progress as a nation.

Build Community

Connect people across industries, develop skills, share research and raise standards together.

Signature Initiatives

Three movements, one purpose

From launch to measurement to momentum — MACE is building the infrastructure for experience excellence in Mauritius.

01

Founding Membership

Join as a Founding Member before 31 December 2027. Complimentary, founding-only status with early access to events, research and networks.

Join now
02

Experience Matters 2026

The MACE Founding Event on Friday 20 November 2026. The moment the community comes together to shape the future of experience in Mauritius.

Register
03

CX & EX Benchmark 2027

Participate in the first national study. Target publication: The State of Customer & Employee Experience in Mauritius 2027, end of Q1.

Take part
What we will do

A platform for learning, connection and growth

Learning

Workshops, masterclasses and practical CX/EX capability building.

Connection

Cross-industry networking, mentoring and peer learning.

Recognition

Future standards, awards and celebration of excellence.

Research

National benchmarking, thought leadership and public reports.

20 November 2026 · 09:00 – 12:00

Experience Matters

The MACE Founding Event. Building the Future of Customer & Employee Experience in Mauritius.

Register for Experience Matters

Venue to be announced. Registration open.

Experience is created one moment at a time.

Every customer. Every employee. Every citizen. Every interaction. Mauritius has an opportunity to turn those moments into something extraordinary.

Join the people building the future of experience.

MACE

Mauritius Association for Customer & Employee Experience

Mauritius: The Experience Nation